Quality Management for business process
Challenge
You are looking for a complete but manageable quality management solution for your company, which will make peak-performance the norm and promote constant improvement. But complicated processes, unclear responsibilities, vague workflows, and/or Excel-based tools hinder the development of a reliable quality-management system.
Despite all efforts, you are not making any significant progress towards complete company-wide quality-assurance:
- The official quality-assurance strategy is not consistently realized
- Factory- or multi-site audits are only possible with enormous administrative effort
- Excel-tables afford only an imperfect view of quality achieved
- Quality can only be viewed as a snapshot; past- or future-oriented evaluations are extremely time-consuming
- No clear audit workflow
- Audit results do not automatically lead to procedural change
- User acceptance of the audit process suffers
- Proposed changes are realized either late or not at all
- Constant distraction with organizational issues; no time for important matters.
The Result:
Quality improvement is intermittent and not always according to plan.
The Solution:
EXsolute offers the ideal technology and software to support continuous quality improvement in your company. With Enterprise Task Management and our TeamAudit product you acquire the basis for:
- Consistent realization of your company's quality strategy and the attendant goals
- Clear lines of responsibility, tasks, procedures, and structure
- Clearly defined audit workflow, that doesn't miss islands of inferior quality
- Trouble-free audits, even multi-site and multi division
- Quality and compliance that are genetically anchored in your organization, and lead to continuous improvement
- Audits and procedures are unified in a regulatory framework
- Nothing gets forgotten, every measure is realized
- Documentation and archival facilitate reporting of past states, and therefore indicate the future
- Uniform concept for quality assurance
Your IT-department will be happy because our software is based on open standards and incorporates your existing communications infrastructure such as Lotus Notes, mail systems, calendar systems, CRM and ERP systems in the solution. The architecture combines the best element of the internet, Web2.0 technology, and integrated business-intelligence and -reporting tools.
Your employees will be happy that they can concentrate on actual quality improvement. An integrated workflow in place of isolated solutions.
Management will appreciate that quality is continuously measured company-wide, and that continuing improvements are immediately evidenced in reporting and accounting, so that they can make better decisions.
eXsolut ETM and the ETM module TeamAudit will make your company an Enterprise2.0-class firm.
